the blog

Welcome to our blog, we're excited to have you here! we hope the business advice, success stories and case studies we share will help you on your entrepreneurial journey

I hate feeling like I’ve been ripped off!

A few recent events have left me feeling bruised and self reflective.  When it comes down to it, I hate feeling like I’ve been ripped off.  I don’t mind paying good money for something but I do expect the product or service to meet my expectations.  There’s nothing worse than paying good money and finding […]

February 23, 2021

customer needs

Business Tips, Small Business, Women in Business

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How would you rate your relationship with your clients/customers?

Customer/client relationships are an extremely important part of being in business as without them there is no business!  A helpful matrix drawing on the work by Thomas Jones and Earl Sasser provides a framework to categorise and prioritise clients/customers. There are two questions to ask of your clients/customers: What is their overall satisfaction? What is […]

March 2, 2020

Client Relationships

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Business Tips, Small Business, Women in Business

Lazy Retailing

  The Impact of Lazy Retailing   The start of 2020 has seen up to 170 stores earmarked for closure across Australia.  The companies in question include:   Harris Scarfe – closing 21 stores McWilliam’s Wines – run by the same family for 140 years went into voluntary administration EB Games – will close at […]

January 27, 2020

Business Tips, E-Commerce, Profitability, Small Business, Women in Business

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A Fresh New Year – 2020 

  We can’t believe 2020 is almost here.  It’s not only the start of a new year but also the start of a new decade!  Lots to plan, do and achieve.  A new year brings with it the promise of new beginnings so now is a good time to consider your personal and business goals.  The two […]

December 30, 2019

Calendar January Want to start 2020 off right?

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Business Tips, Cashflow, Profitability, Small Business

E-Invoicing – Big changes are on the way 

  There are big changes afoot that will completely turn upside down how we currently process invoices.  The ATO are working with the software industry to implement the internationally recognised standards of Pan-European Public Procurement On-Line (PEPPOL).    Once implemented this will allow software systems to talk to each other.  It won’t matter that you use […]

December 9, 2019

Barcode Scanner E-Invoicing Major changes to how we do business

Business Tips, E-Commerce, Small Business, Systems

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The Pareto Principle

Pareto Principle – use it to dramatically grow your business    The Pareto Principle or the 80/20 rule states that 80% of the effects come from 20% of the causes.  It was named after an Italian economist, Vilfredo Pareto for his work in the 1890’s when he found that 80% of the land in Italy was held […]

December 2, 2019

The Pareto Principle, 80/20 Rule, What is it?

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Business Tips, Small Business, Systems, Women in Business, Work Life Balance

Structure of a Balance Sheet

  Business owners that understand their numbers are more profitable than those that don’t. Some business owners make decisions based on “gut feel” or the amount of money in the bank account. These decisions can prove to be toxic and detrimental to the business. It is important that businesses have accurate and timely financial data. […]

November 25, 2019

What's the point of a balance sheet?

Business Tips, Cashflow, Profitability, Small Business

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